Ticket exchanges
How to exchange tickets
Easily Exchange Your Tickets with TicketSource!
We’re excited to offer a new feature that allows you to exchange your tickets directly through TicketSource, our ticket provider. Simply follow the instructions on this page to manage your ticket exchange.
Important:
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Exchanges are only available for the same show, but you can select a different time or date.
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The exchange booking must have a total cost that is equal to or greater than the original booking.
How to Exchange Your Tickets
Go to the TicketSource website:
Click here to visit the "My Bookings" page.
Enter your details:
Enter the exact first and last name and the email address used when making the original booking.
Request your booking link:
Press the orange "Send Me a Link" button. TicketSource will email you a secure link to manage your booking.
Check your inbox:
The email from TicketSource may take a few minutes to arrive. It will contain a secure link to manage your booking.
Manage your bookings:
Once you receive the email, click on the orange button that says "Manage My Bookings." You will see all the shows you have booked, along with options to download your tickets, ask a question, or exchange your tickets.
Exchange your booking:
Click on the orange button that says "Exchange Booking." You will be taken to a page that lists other available dates and times for the show.
Select a new date:
Choose the new date and time you’d like to attend, then continue with the booking process just as you did when you first purchased your tickets.
Complete the exchange:
Select your seats, agree to the terms and conditions, and proceed to checkout. Once you press "Exchange Tickets," you're all set! You will receive your new tickets via email from TicketSource.